If the door has an electromechanical lock and is in the locked position, it can be manually opened from the inside using the manual release lever on the door mechanism.

Yes, our products have been tested for emergency scenarios. They can be programmed to open automatically during fire alarms and emergency evacuations.

Our experts recommend the most appropriate model after an on-site inspection, considering factors such as foot traffic, entrance width, security needs, and architectural characteristics. Options include Automatic Sliding Doors, Revolving Doors, Turnstiles, Security Doors, Hermetic Doors for operating rooms, and more.

Yes, all of our automatic door systems are designed to be compatible with building automation systems.

Yes, all of our security systems are compatible with card readers, fingerprint scanners, facial recognition, iris scanning, and voice recognition technologies.

Yes. Fast opening/closing, tight sealing systems, and optional air curtain integration help increase energy efficiency.

Yes, we provide free inspection and consultation services.

Installation time varies depending on the model and the size of the project

Yes, we can provide discovery and consultancy services when necessary.

Yes, we provide regular maintenance and technical support both during and after the warranty period.

Depending on the usage area and frequency, we offer periodic maintenance options 1, 2, or 4 times a year.

We usually respond to service requests within 24 hours in urban areas, and as soon as possible in other regions.

Prices depend on the door type, number of panels, dimensions, color preferences, and installation location. A precise quote is provided after a site inspection.

To receive an accurate and tailored entrance solution quote, please provide the following information:

Project Information:
– Building type (e.g., office, hospital, shopping mall, data center, airport, etc.)
– Expected daily visitor count
– Specific security or access control requirements
– Design preferences such as style, material, and color

Technical Specifications:
– Entrance area dimensions (height, width, depth)
– Type of entrance product desired (e.g., automatic sliding door, manual/automatic revolving door, turnstile, high-security door, security turnstile)

Environmental Factors:
– Whether the entrance area is indoors or outdoors
– Climate conditions (e.g., extreme heat, cold, humidity)
– Specific conditions like wind exposure or seaside locations

Usage Requirements:
– Frequency of use (e.g., continuous use, peak hour use)
– Accessibility needs (e.g., wheelchair, stroller, shopping cart access)
– Integration requirements with existing systems (e.g., access control, fire safety systems)

Standard pricing may vary depending on the installation location.

Yes, we offer special pricing for bulk purchases or project-based requirements.

Yes, all of our products are custom-manufactured to fit specific project measurements and designs.

Yes. We offer aesthetic solutions with RAL color options, special glass types (bulletproof, tinted, frosted, etc.), and various material finishes (e.g., wood veneers).

Yes, we offer automatic door solutions that comply with accessibility regulations, designed with accessibility standards in mind.

No. Our automatic door systems are designed to handle high foot traffic. Fast response time, advanced sensor technology, and user-friendly passage algorithms ensure smooth transitions. With regular maintenance, the risk of malfunctions is minimized. In particular, turnstile and revolving door systems ensure secure and uninterrupted passage even during busy periods.

Most reported malfunctions (about 80%) are not actual technical issues. Often, the revolving door functions properly, and the issue can be resolved quickly.
If your revolving door seems to be malfunctioning, follow these steps:

1. Is the key in position 1 (Day Mode)?
   Ensure the door is in the correct operating mode.
2. Is the emergency stop button activated?
   Sometimes the emergency stop button is accidentally pressed without informing the staff. This can make a functional door appear faulty. If active, pull or turn the button to release it.
3. Are all sensors clean?
   Sensors and rubber buffers ensure user safety. Dirt on sensors can disrupt functionality. Clean with a damp microfiber cloth, followed by a dry cloth, once a week.
4. Is the automatic door receiving power?
   Tip: Stand near the sensor. If you hear a clicking sound, the door has power.
5. Are roll-up security shutters open?
   Check if any security shutters are closed, as these can prevent the door from operating.
6. Is there an error code on the control panel?
   If there is an error code, it may require technical service. Take note of the code and inform our technical team for a faster resolution.

Resetting the door with the key switch (via the TouchM control panel)

1. Turn the key switch (A) to position 0.
2. Next, turn the key switch (A) to position 1.

·        

• • The door will perform a check of the safety sensors and safety buffers.
  • The door wings will rotate to the rest position.

Resetting the door using the emergency stop button

1. Press the emergency stop button (A).
2. Pull or turn the emergency stop button counterclockwise to unlock it.

   The error codes will be reset. The machine will check the safety sensors and safety buffers.

3. Activate the motion sensor.

   The door wings will rotate to the rest position.

Resetting the door using the TouchM control panel

Press and hold the two middle buttons on the TouchM control panel for 4 seconds.

• The Microboon boards will be reset.
• The error codes will be cleared.
• The machine will check the safety sensors and safety buffers.
• The door wings will move to the rest position.

– Check that the main power supply breaker is on and that the door is receiving power.
– Perform the reset procedure.
– Contact our technical service team.